Return And Refund Policy
Returns
Printful creates and ships my products, so the return address is set to one of their facilities by default. If you receive misprinted/damaged/defective items and would like to request a return and refund, you must email Lucciante within 30 days of receiving the product. Please, provide a detailed description of the issue and include quality photos, where the Printful team can see the issue. I will then forward your request, to Printful.
Note:
If a damaged or mislabeled item was accidentally let through Printful's quality control, or if an item was damaged during shipping, Printful will take full responsibility and provide a free replacement.
If a product is ordered in the wrong size, no returns will be accepted.
Refunds
Printful only offers refunds for damaged or mislabeled products, not for buyer's remorse. If they approve a refund, they will send me the amount and, I will then send it to you.
Note:
Sizes ordered in error will not be eligible for refunds from Printful or, on my end.
Printful creates and ships my products, so the return address is set to one of their facilities by default. If you receive misprinted/damaged/defective items and would like to request a return and refund, you must email Lucciante within 30 days of receiving the product. Please, provide a detailed description of the issue and include quality photos, where the Printful team can see the issue. I will then forward your request, to Printful.
Note:
If a damaged or mislabeled item was accidentally let through Printful's quality control, or if an item was damaged during shipping, Printful will take full responsibility and provide a free replacement.
If a product is ordered in the wrong size, no returns will be accepted.
Refunds
Printful only offers refunds for damaged or mislabeled products, not for buyer's remorse. If they approve a refund, they will send me the amount and, I will then send it to you.
Note:
Sizes ordered in error will not be eligible for refunds from Printful or, on my end.